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Christian Saturnino@ChristianSaturninoPedbot
MarIA: AI sales agent that ran at the largest players in pharmaceutical retail.
Built while I was at Pedbot. I worked on it end to end: from designing the flows with LangGraph, GPT models, tool calling and guardrails, to building the NestJS and RabbitMQ microservices with Redis concurrency controls for distributed processing. Prompts and flow logic were continuously refined based on the analysis of real conversations. The case was presented at Abrafarma Future Trends 2025.
- message
- LangGraph
- tools · ERP
- GPT
- guardrails
- reply
- Volume
- 1,000+
- conversations per day
- Conversion
- 10%
- conversion into paid orders
- Efficiency
- 75%
- gain in customer service efficiency
- LangGraph
- GPT
- NestJS
- RabbitMQ
- Redis
- TypeScript









